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Comtech Completes 911 Services Upgrade for the State of Arizona

By Jeffrey Hill | April 12, 2024

Photo by RawPixel (Creative Commons)

Satellite ground networks technology company Comtech successfully transitioned the State of Arizona’s 911 services to Comtech’s Next Generation 911 (NG911) services this week in partnership with the Arizona Department of Administrations (ADOA).

Comtech said the entire project took less than two years. With the upgrade in place, Arizona’s new statewide NG911 infrastructure aims to enhance the ability of first responders and public safety answering points (PSAPs) to respond faster to emergencies and provide more comprehensive and reliable 911 services to Arizona residents, and enable geospatial location routing and improved redundancy, as well as the implementation of a new Emergency Service IP Network (ESiNET).

“The efficiency of this deployment can serve as a model for the rest of the United States, and we are pleased to work with Comtech to roll out these lifesaving NG911 services to better protect Arizona residents,” said Travis Jensen, Program Administrator of the ADOA 911 Program. “We look forward to continuing our partnership and bringing new capabilities to residents as they become available.

“With this statewide deployment, Arizona residents benefit from a much higher rate of call reliability and new multi-media and location services, which can save critical time during emergencies,” said Comtech Interim CEO John Ratigan. “Comtech has worked closely with the ADOA and state leaders to integrate multiple legacy networks to create a new unified NG911 infrastructure, and we are confident this transition helps ensure residents get the help they need when seconds matter most.”