Intelsat Brings New Services to Customer Base in Brazil
Intelsat has launched new services in Brazil, one of Latin America’s biggest markets, as it targets more revenues from this market. It announced Sept. 27 that new services in Brazil combine local support, new teleport facilities, and broader satellite coverage to deliver connectivity services to more users across the region.
Intelsat will be using its Intelsat 46e and Galaxy 28 satellites, positioned over Brazil and Latin America, to provide reliable connectivity supporting enterprise, mobile network operator (MNO), media and commercial aviation customers. Its new teleport facility is located outside of Rio de Janeiro, and the facility expands Intelsat’s existing global network and enables direct connections between Intelsat satellites and Brazil’s local terrestrial networks to reduce the distance user Internet traffic has to travel.
Intelsat has also expanded its operational center, as it looks to support customers. It’s Brazil network operations center has grown in staff to deliver better support for regional customers, offering 24/7 access to support representatives fluent in five languages including Brazilian Portuguese.
“The combination of more satellite capacity, a new teleport and an operations center make it easier for our customers to deliver higher quality services to more users throughout Brazil. Our expansion in Brazil is part of our strategy to empower the broader Latin America region with unparalleled connectivity, targeting underserved areas and remote regions like the Amazon, fostering digital inclusivity,” Ricardo La Guardia, RVP of Latin American Sales at Intelsat said in a statement