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Launch providers tend to believe that they are providing the best possible service and value, while the satellite owners/operators often voice frustration at what they perceive to be high costs and less-than-perfect reliability. Satellite manufacturers are deeply involved as well, sometimes acting as the agent for launch procurement. Equally important to the process is the insurance community, which has a vital interest in the performance of, and interaction among, the players in this area. This session features representatives from all sectors discussing the issues involved in trying to resolve the natural tensions among these competing interests.
