Throughout the global developing and developed regions, the need for specialized satellite-enabled communication platforms is on the rise. Specific network criteria is diversified by the client served, but all require advanced equipment and services. Therefore, we asked some of the industry’s top executives the following question:
“There is a growing technological convergence underway for content dissemination. It is no longer just fiber, satellite, wireless, video or data but a mixture of all platforms. What do you think satellite equipment and service providers will need to offer customers to succeed in such business ventures?”
Advantech AMT Inc.
Though the buzzword of the moment is ‘convergence’, the pace of change varies greatly between application areas. At Advantech, we believe the keys to convergence are flexibility and interoperability, enabling a smooth transition between older solutions and newer ones. Present in our technology solutions, these keys enable service providers to deliver change at the rate dictated by their consumers.
Brian Sheperd, President, Amdocs Broadband Cable & Satellite Division
As customers become more demanding, service providers need to offer an intentional customer experience across all their business lines to improve stickiness and profitability from new services. Service providers should do this through a common integrated BSS and OSS infrastructure that gives customers a great experience at a lower total cost of ownership. This is exactly where Amdocs fits in.
Gary Hatch, CEO
It is important for companies to be total solutions providers. Profitable business models require the implementation of best-of-breed technologies which utilize fiber optics and satellite communications effectively, thus powering the limitless possibilities of Internet Protocol technologies. These strategies properly designed and integrated together will create highly competitive service offerings, allowing service providers to retain and win new customers worldwide.
Jim Oliver, President and CEO
Lower costs and ease-of-operation are necessary for customers to consider satellite communication automatically as a viable option or valuable addition to ground-based communication. Goals are two-fold: First, affordable and easy to use systems with cost-effective equipment/systems that do not create adjacent satellite interference and second, flexible contracts/lower costs for bandwidth that are within the reach of the normal communication budget.